:root{--cream:#f4f1e8;--paper:#fffdf8;--ink:#1d2824;--muted:#69746f;--line:#dcded6;--forest:#173f35;--forest-2:#23594a;--mint:#d6ebe2;--butter:#f4cf5d;--danger:#a13d32;--danger-soft:#f8e3df;--success:#23705a;--shadow:0 18px 50px rgb(29 40 36/0.08)}*{box-sizing:border-box}body,html{min-height:100%}body{margin:0;background:var(--cream);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}button,input,select,textarea{font:inherit}button,select{cursor:pointer}button:disabled,select:disabled{cursor:not-allowed;opacity:.6}a{color:inherit}h1,h2,p{margin-top:0}h1{margin-bottom:12px;font-size:clamp(2rem,4vw,3.25rem);line-height:1.02;letter-spacing:-.045em}h2{margin-bottom:8px;letter-spacing:-.025em}.eyebrow{margin-bottom:9px;color:var(--forest-2);font-size:.72rem;font-weight:850;letter-spacing:.13em;text-transform:uppercase}.muted{max-width:640px;color:var(--muted);line-height:1.6}.brand{display:flex;align-items:center;gap:11px;color:inherit;text-decoration:none}.brand>span{display:grid;width:38px;height:38px;place-items:center;border-radius:11px;background:var(--butter);color:var(--forest);font-family:Georgia,serif;font-size:1.35rem;font-weight:900}.auth-page{display:grid;min-height:100vh;grid-template-columns:minmax(360px,.95fr) minmax(440px,1.05fr)}.auth-story{display:flex;min-height:100vh;flex-direction:column;justify-content:space-between;padding:clamp(28px,6vw,78px);background:var(--forest);color:#fffdf8;isolation:isolate;overflow:hidden;position:relative}.auth-story:after{content:"";position:absolute;z-index:-1;right:-140px;bottom:-120px;width:460px;height:460px;border:92px solid rgb(244 207 93/.92);border-radius:50%}.light-brand>span{box-shadow:0 8px 30px rgb(0 0 0/.2)}.auth-story>div:last-child{max-width:520px;padding-bottom:8vh}.auth-story .eyebrow{color:#9fd1bd}.auth-story h2{max-width:500px;margin-bottom:22px;font-family:Georgia,serif;font-size:clamp(2.5rem,5vw,5rem);font-weight:500;line-height:.98}.auth-story p:last-child{max-width:490px;color:#c6d5cf;font-size:1.05rem;line-height:1.65}.auth-panel{display:grid;place-items:center;padding:30px}.auth-card{width:min(100%,500px);padding:clamp(30px,5vw,54px);border:1px solid var(--line);border-radius:24px;background:var(--paper);box-shadow:var(--shadow)}.auth-card h1{font-size:clamp(2.1rem,5vw,3.4rem)}.auth-footer{margin:28px 0 0;color:var(--muted);text-align:center}.auth-footer a,.feature-card a{color:var(--forest-2);font-weight:750}.activation-steps{display:grid;grid-template-columns:repeat(4,1fr);grid-gap:5px;gap:5px;margin:22px 0}.activation-steps span{display:grid;justify-items:center;grid-gap:5px;gap:5px;color:var(--muted);font-size:.59rem;font-weight:750;text-align:center}.activation-steps i{display:grid;width:25px;height:25px;place-items:center;border:1px solid var(--line);border-radius:50%;background:#f4f3ed;font-size:.62rem;font-style:normal}.activation-steps span.active{color:var(--forest)}.activation-steps span.active i{border-color:var(--butter);background:var(--butter)}.activation-steps span.completed{color:var(--success)}.activation-steps span.completed i{border-color:var(--mint);background:var(--mint)}.activation-loading{display:flex;align-items:center;gap:12px;padding:20px 0;color:var(--muted);font-size:.82rem}.activation-invalid{display:grid;grid-gap:12px;gap:12px}.activation-invalid button{width:-moz-fit-content;width:fit-content}.activation-context{display:grid;grid-template-columns:110px minmax(0,1fr);grid-gap:7px 10px;gap:7px 10px;padding:13px;border-radius:10px;background:#efede3}.activation-context span{color:var(--muted);font-size:.7rem}.activation-context strong{overflow:hidden;font-size:.78rem;text-overflow:ellipsis}.activation-actions{display:flex;justify-content:space-between;gap:10px}.activation-actions button{flex:1 1}.terms-summary h2,.terms-summary p{margin-bottom:5px}.terms-summary p{color:var(--muted);font-size:.76rem;line-height:1.5}.activation-form .checkbox-label{align-items:flex-start;min-height:0;font-size:.76rem;line-height:1.45}.activation-form .checkbox-label a{color:var(--forest-2)}.activation-completed{display:grid;justify-items:center;grid-gap:10px;gap:10px;padding:25px 0 5px;text-align:center}.activation-completed>span{display:grid;width:58px;height:58px;place-items:center;border-radius:50%;background:var(--mint);color:var(--success);font-size:1.7rem;font-weight:900}.activation-completed h2,.activation-completed p{margin:0}.activation-completed p{color:var(--muted);line-height:1.5}.form-stack{display:grid;grid-gap:18px;gap:18px;margin-top:28px}.form-grid{display:grid;grid-template-columns:1fr 1fr;grid-gap:14px;gap:14px}label{display:grid;grid-gap:8px;gap:8px;color:#34423d;font-size:.86rem;font-weight:740}input,select,textarea{width:100%;min-height:46px;padding:0 13px;border:1px solid #cbd0c9;border-radius:10px;outline:none;background:#fff;color:var(--ink);transition:border-color .15s,box-shadow .15s}textarea{padding:12px 13px;resize:vertical}input:focus,select:focus,textarea:focus{border-color:var(--forest-2);box-shadow:0 0 0 3px rgb(35 89 74/.12)}a:focus-visible,button:focus-visible,summary:focus-visible{outline:3px solid var(--butter);outline-offset:2px}input:disabled{background:#f2f2ed;color:#66716c}label small{color:var(--muted);font-weight:500;line-height:1.4}.field-error{color:var(--danger)}.danger-button,.error-state button,.ghost-button,.primary-button{min-height:44px;padding:0 18px;border:0;border-radius:10px;font-weight:780}.primary-button{background:var(--forest);color:white;box-shadow:0 8px 20px rgb(23 63 53/.17)}.primary-button:hover{background:var(--forest-2)}.ghost-button{border:1px solid var(--line);background:transparent;color:inherit}.danger-button{min-height:36px;padding:0 12px;background:var(--danger-soft);color:var(--danger)}.fit-button{width:-moz-fit-content;width:fit-content}.form-error,.notice,.success-message{padding:12px 14px;border-radius:9px;font-size:.88rem;line-height:1.45}.notice{margin-top:20px;background:#fff3c7;color:#665017}.form-error{background:var(--danger-soft);color:var(--danger)}.success-message{background:var(--mint);color:var(--success)}.app-frame{display:grid;min-height:100vh;grid-template-columns:260px minmax(0,1fr)}.sidebar{position:-webkit-sticky;position:sticky;top:0;display:flex;height:100vh;flex-direction:column;padding:26px 18px;border-right:1px solid rgb(255 255 255/.08);background:var(--forest);color:white}.sidebar .brand{padding:0 8px 26px}.organization-picker{margin:18px 0 24px;padding:13px;border:1px solid rgb(255 255 255/.12);border-radius:12px;background:rgb(255 255 255/.06);color:#bcd1c8}.organization-picker span{font-size:.68rem;letter-spacing:.09em;text-transform:uppercase}.organization-picker select{min-height:39px;border-color:rgb(255 255 255/.16);background:#244e43;color:white}.sidebar nav{display:grid;grid-gap:5px;gap:5px;overflow-y:auto}.sidebar nav a{padding:11px 13px;border-radius:9px;color:#bcd1c8;font-size:.9rem;font-weight:680;text-decoration:none}.sidebar nav a.active,.sidebar nav a:hover{background:rgb(255 255 255/.1);color:white}.logout-button{margin-top:auto;border-color:rgb(255 255 255/.17);color:#d6e2dc}.content{min-width:0;padding:clamp(28px,5vw,68px)}.page-stack{display:grid;width:min(1160px,100%);grid-gap:26px;gap:26px;margin:0 auto}.page-header{display:flex;align-items:flex-start;justify-content:space-between;gap:28px}.count-badge,.status-pill{display:inline-flex;align-items:center;gap:8px;padding:9px 13px;border-radius:999px;background:var(--mint);color:var(--success);font-size:.78rem;font-weight:800;white-space:nowrap}.status-pill i{width:7px;height:7px;border-radius:50%;background:#2b9676}.count-badge{background:#e8e8df;color:#5d655f}.overview-grid{display:grid;grid-template-columns:repeat(3,1fr);grid-gap:16px;gap:16px}.empty-panel,.feature-card,.panel{border:1px solid var(--line);border-radius:16px;background:var(--paper);box-shadow:0 9px 30px rgb(29 40 36/.05)}.feature-card{min-height:230px;padding:24px}.feature-card h2{margin-top:40px}.feature-card p{min-height:50px;color:var(--muted);line-height:1.5}.card-index{color:#7b857f;font-size:.75rem;font-weight:850;letter-spacing:.1em}.muted-card{background:#e9e7de;box-shadow:none}.panel{padding:clamp(20px,3vw,30px)}.narrow-panel{max-width:780px}.section-heading{gap:20px;margin-bottom:20px}.section-heading>span{color:var(--muted);font-size:.8rem}.inline-form{display:grid;grid-template-columns:minmax(220px,1fr) auto;grid-gap:14px;gap:14px;align-items:end}.empty-panel{display:grid;min-height:260px;place-items:center;padding:30px;color:var(--muted);text-align:center}.empty-panel h2{color:var(--ink)}.empty-icon{display:grid;width:58px;height:58px;margin:0 auto 18px;place-items:center;border-radius:18px;background:var(--butter);color:var(--forest);font-family:Georgia,serif;font-size:1.7rem;font-weight:900}.settings-panel{max-width:720px}.settings-panel .form-stack{margin-top:0}.invite-panel{background:#fbf8ec}.invite-form{display:grid;grid-template-columns:minmax(230px,1fr) 190px auto;grid-gap:14px;gap:14px;align-items:start}.invite-form button{margin-top:24px}.invitation-create-form{grid-template-columns:minmax(210px,1.2fr) repeat(2,minmax(130px,.8fr)) 170px auto}.invitation-tracking-panel{padding:0;overflow:hidden}.invitation-tracking-panel>.section-heading{padding:22px 24px 0}.invitation-list{display:grid}.invitation-list>article{display:grid;grid-template-columns:minmax(210px,1.3fr) 130px minmax(170px,.8fr) auto;grid-gap:14px;gap:14px;align-items:center;padding:15px 22px;border-top:1px solid var(--line)}.invitation-list article>div{display:grid;grid-gap:3px;gap:3px;min-width:0}.invitation-list article small,.invitation-list article strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.invitation-list article small{color:var(--muted);font-size:.68rem}.invitation-status{display:inline-flex;width:-moz-fit-content;width:fit-content;padding:5px 8px;border-radius:999px;background:#e9eae5;color:var(--muted);font-size:.65rem;font-weight:800}.invitation-status.opened,.invitation-status.sent{background:#dfeafb;color:#345681}.invitation-status.accepted{background:var(--mint);color:var(--success)}.invitation-status.cancelled,.invitation-status.expired,.invitation-status.failed{background:var(--danger-soft);color:var(--danger)}.invitation-actions{display:flex!important;grid-auto-flow:column;gap:6px!important}.invitation-actions button{min-height:34px;padding:0 10px;font-size:.68rem}.members-panel{padding:0;overflow:hidden}.member-list,.member-row{display:grid}.member-row{grid-template-columns:42px minmax(180px,1fr) 140px 165px 90px;grid-gap:14px;gap:14px;align-items:center;padding:16px 20px}.member-row+.member-row{border-top:1px solid var(--line)}.inactive-row{background:#f4f3ed;opacity:.7}.avatar{display:grid;width:38px;height:38px;place-items:center;border-radius:12px;background:var(--mint);color:var(--forest);font-weight:850}.member-person{display:grid;grid-gap:3px;gap:3px;min-width:0}.member-person span{overflow:hidden;color:var(--muted);font-size:.82rem;text-overflow:ellipsis}.membership-status{font-size:.75rem;font-weight:780}.membership-status.active{color:var(--success)}.membership-status.invited{color:#8a6713}.membership-status.inactive,.role-label{color:var(--muted)}.role-label{font-size:.84rem}.member-row select{min-height:36px;font-size:.82rem}.compact-empty{min-height:180px;border:0;box-shadow:none}.center-page{display:grid;min-height:100vh;place-items:center;padding:24px}.state-card{display:grid;max-width:480px;justify-items:center;grid-gap:15px;gap:15px;padding:30px;text-align:center}.legal-document{display:grid;grid-gap:12px;gap:12px}.legal-document h1,.legal-document h2,.legal-document p{margin-bottom:0}.legal-document p:not(.eyebrow){line-height:1.65}.legal-document .secondary-link{width:-moz-fit-content;width:fit-content;margin-top:8px}.spinner{width:28px;height:28px;border:3px solid var(--line);border-top-color:var(--forest);border-radius:50%;animation:spin .7s linear infinite}.error-state{display:grid;grid-gap:10px;gap:10px;justify-items:start;padding:28px}.error-state h1,.error-state h2,.error-state p{margin-bottom:0}.error-state button{border:1px solid var(--line);background:white}.loading-lines{display:grid;grid-gap:15px;gap:15px}.loading-lines i{display:block;height:22px;border-radius:6px;background:linear-gradient(90deg,#e5e5dc,#f5f3ec,#e5e5dc);background-size:200%;animation:shimmer 1.2s infinite}.loading-lines i:nth-child(2){width:75%}.loading-lines i:nth-child(3){width:55%}.header-actions{display:flex;gap:10px;align-items:center}.primary-link,.secondary-link{display:inline-grid;min-height:42px;padding:0 16px;place-items:center;border-radius:10px;font-size:.86rem;font-weight:780;text-decoration:none;white-space:nowrap}.primary-link{background:var(--forest);color:white}.secondary-link{border:1px solid var(--line);background:var(--paper);color:var(--forest)}.filter-bar{display:grid;grid-template-columns:minmax(240px,1.2fr) repeat(5,minmax(130px,.7fr));grid-gap:12px;gap:12px;align-items:end;padding:18px}.filter-bar:has(.search-field):not(:has(label:nth-child(4))){grid-template-columns:minmax(280px,1fr) 160px 170px}.data-panel{padding:0;overflow:hidden}.data-table{overflow-x:auto}.data-head,.data-row{display:grid;min-width:850px;grid-gap:16px;gap:16px;align-items:center;padding:14px 20px}.contact-table .data-head,.contact-table .data-row{grid-template-columns:1.25fr .9fr 100px .85fr .9fr}.company-table .data-head,.company-table .data-row{grid-template-columns:1.3fr .8fr .8fr 90px 100px}.data-head{border-bottom:1px solid var(--line);background:#eeeee7;color:var(--muted);font-size:.7rem;font-weight:850;letter-spacing:.08em;text-transform:uppercase}.data-row{min-height:68px;color:inherit;font-size:.86rem;text-decoration:none}.data-row+.data-row{border-top:1px solid var(--line)}.data-row:hover{background:#faf8ef}.primary-cell{display:grid;grid-gap:4px;gap:4px;min-width:0}.primary-cell small,.primary-cell strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.entity-status,.primary-cell small{color:var(--muted)}.entity-status{display:inline-flex;width:-moz-fit-content;width:fit-content;padding:5px 8px;border-radius:999px;background:#ebece6;font-size:.7rem;font-style:normal;font-weight:800;text-transform:capitalize}.entity-status.active,.entity-status.completed{background:var(--mint);color:var(--success)}.entity-status.lead,.entity-status.pending,.entity-status.prospect{background:#fff0bb;color:#765b11}.entity-status.failed,.entity-status.inactive{background:var(--danger-soft);color:var(--danger)}.entity-status.processing{background:#dfeafb;color:#345681}.mini-tags{display:flex;gap:5px;align-items:center;overflow:hidden}.mini-tags i{max-width:90px;overflow:hidden;padding:4px 7px;border-radius:999px;color:white;font-size:.65rem;font-style:normal;text-overflow:ellipsis;white-space:nowrap}.pagination{justify-content:space-between;gap:20px;padding:14px 20px;border-top:1px solid var(--line);color:var(--muted);font-size:.78rem}.pagination,.pagination>div{display:flex;align-items:center}.pagination>div{gap:9px}.pagination button{min-height:34px;padding:0 10px;border:1px solid var(--line);border-radius:8px;background:white}.entity-form{max-width:920px;margin-top:0}.entity-form textarea{width:100%;border:1px solid #cbd0c9;border-radius:10px;outline:none}.dynamic-fields,.tag-selector{min-width:0;padding:18px;border:1px solid var(--line);border-radius:12px}.dynamic-fields legend,.tag-selector legend{padding:0 8px;color:var(--forest);font-size:.8rem;font-weight:800}.dynamic-fields .form-grid{margin-top:4px}.checkbox-label{display:flex;min-height:46px;align-items:center;gap:9px}.checkbox-label input,.tag-options input{width:17px;min-height:17px;accent-color:var(--forest)}.tag-options{display:flex;flex-wrap:wrap;gap:8px}.tag-options label{display:flex;align-items:center;gap:7px;padding:7px 10px;border:1px solid color-mix(in srgb,var(--tag-color) 45%,white);border-radius:999px;background:color-mix(in srgb,var(--tag-color) 10%,white)}.form-actions{display:flex;justify-content:flex-end}.channel-strip{display:flex;flex-wrap:wrap;gap:10px}.channel-strip>span{display:grid;grid-gap:3px;gap:3px;min-width:200px;padding:12px 15px;border:1px solid var(--line);border-radius:11px;background:var(--paper);color:var(--muted);font-size:.82rem}.channel-strip strong{color:var(--ink);font-size:.72rem;text-transform:uppercase}.channel-strip i{color:var(--success);font-size:.7rem}.floating-message{position:fixed;right:24px;bottom:24px;box-shadow:var(--shadow)}.policy-control{max-width:620px}.compact-form{display:grid;grid-template-columns:180px minmax(220px,1fr) 90px auto;grid-gap:12px;gap:12px;align-items:end}.compact-form button{margin-bottom:0}.settings-list{display:grid;margin-top:22px;border-top:1px solid var(--line)}.settings-list>div{display:grid;grid-template-columns:30px minmax(0,1fr) auto;grid-gap:12px;gap:12px;align-items:center;padding:13px 4px;border-bottom:1px solid var(--line)}.settings-list>div>i{width:18px;height:18px;border-radius:6px}.settings-list>div>span:not(.field-type){display:grid;grid-gap:3px;gap:3px}.settings-list small{color:var(--muted)}.field-type{display:inline-grid;min-width:56px;min-height:27px;place-items:center;border-radius:7px;background:#e9e9e1;color:var(--muted);font-size:.67rem;font-weight:800}.custom-field-form{display:grid;grid-template-columns:repeat(3,minmax(140px,1fr));grid-gap:12px;gap:12px;align-items:end}.import-upload{display:grid;grid-template-columns:minmax(300px,.8fr) minmax(320px,1.2fr);grid-gap:32px;gap:32px}.import-upload .form-stack{margin:0}.csv-guide{display:flex;flex-direction:column;justify-content:center;gap:12px;padding:20px;border-radius:13px;background:#efede3;color:var(--muted)}.csv-guide code{overflow-x:auto;padding:10px;border-radius:7px;background:var(--forest);color:#d7e9e1;font-size:.75rem;white-space:nowrap}.import-layout{display:grid;grid-template-columns:minmax(230px,.7fr) minmax(400px,1.3fr);grid-gap:18px;gap:18px;align-items:start}.import-list{display:grid;padding:8px}.import-list button{display:flex;justify-content:space-between;gap:10px;padding:13px;border:0;border-radius:9px;background:transparent;text-align:left}.import-list button.active{background:#eceadf}.import-list button>span{display:grid;grid-gap:3px;gap:3px;min-width:0}.import-list button small,.import-list button strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.import-list button small{color:var(--muted)}.progress-track{height:9px;overflow:hidden;border-radius:999px;background:#e2e3dc}.progress-track i{display:block;height:100%;border-radius:inherit;background:var(--forest-2);transition:width .25s}.import-metrics{display:grid;grid-template-columns:repeat(5,1fr);grid-gap:8px;gap:8px;margin:20px 0}.import-metrics span{display:grid;grid-gap:5px;gap:5px;padding:12px;border:1px solid var(--line);border-radius:10px;color:var(--muted);font-size:.7rem}.import-metrics strong{color:var(--ink);font-size:1.35rem}.import-errors{margin-top:20px}.import-errors details{padding:10px 0;border-top:1px solid var(--line)}.import-errors summary{cursor:pointer;font-weight:750}.import-errors pre{overflow-x:auto;padding:12px;border-radius:8px;background:#efede5;font-size:.72rem}.review-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:16px;gap:16px}.review-card{display:grid;grid-gap:14px;gap:14px}.review-card>div:first-child{display:flex;justify-content:space-between;color:var(--muted)}.review-card h2,.review-card p{margin:0}.review-card dl{display:grid;margin:0;border-top:1px solid var(--line)}.review-card dl>div{display:grid;grid-template-columns:140px minmax(0,1fr);grid-gap:10px;gap:10px;padding:8px 0;border-bottom:1px solid var(--line)}.review-card dt{color:var(--muted);font-size:.75rem}.review-card dd{min-width:0;overflow:hidden;margin:0;font-size:.8rem;text-overflow:ellipsis;white-space:nowrap}.review-actions{display:flex;justify-content:space-between;align-items:center;gap:12px}.review-actions a{color:var(--forest-2);font-size:.84rem;font-weight:780}.inbox-page{display:grid;width:min(1500px,100%);grid-gap:14px;gap:14px;margin:0 auto}.inbox-page-header{display:flex;align-items:center;justify-content:space-between;gap:20px}.inbox-page-header h1{margin-bottom:0}.realtime-status{display:inline-flex;align-items:center;gap:7px;padding:8px 11px;border:1px solid var(--line);border-radius:999px;background:var(--paper);color:var(--muted);font-size:.72rem;font-weight:800}.realtime-status i{width:7px;height:7px;border-radius:50%;background:#a4aaa5}.realtime-status.live{color:var(--success)}.realtime-status.live i{background:#29a37d;box-shadow:0 0 0 4px rgb(41 163 125/.12)}.realtime-status.connecting i,.realtime-status.reconnecting i{background:#d6a72c;animation:pulse 1s infinite}.new-conversation-bar{display:grid;grid-template-columns:auto minmax(170px,.7fr) minmax(220px,1fr) auto;grid-gap:10px;gap:10px;align-items:center;padding:11px 14px;border:1px solid var(--line);border-radius:13px;background:#faf7e9}.new-conversation-bar strong{color:var(--forest);font-size:.78rem;white-space:nowrap}.new-conversation-bar select{min-height:38px}.new-conversation-bar button{min-height:38px;border:1px solid var(--line)}.new-conversation-bar>span{grid-column:2/-1;color:var(--danger);font-size:.74rem}.inbox-filters{display:grid;grid-template-columns:minmax(190px,1.3fr) repeat(6,minmax(105px,.7fr));grid-gap:8px;gap:8px;padding:11px;border:1px solid var(--line);border-radius:13px;background:var(--paper)}.inbox-filters label{gap:5px;font-size:.68rem}.inbox-filters input,.inbox-filters select{min-height:38px;padding:0 9px;font-size:.76rem}.inbox-action-error{margin:0}.inbox-workspace{display:grid;min-height:680px;height:calc(100vh - 300px);grid-template-columns:minmax(250px,.78fr) minmax(430px,1.45fr) minmax(270px,.82fr);overflow:hidden;border:1px solid var(--line);border-radius:16px;background:var(--paper);box-shadow:var(--shadow)}.conversation-column,.conversation-sidebar,.thread-column{min-width:0;min-height:0}.conversation-column{border-right:1px solid var(--line)}.conversation-list{display:grid;height:100%;grid-template-rows:minmax(0,1fr) auto}.conversation-items{overflow-y:auto}.conversation-items>button{position:relative;display:grid;width:100%;grid-template-columns:40px minmax(0,1fr);grid-gap:10px;gap:10px;padding:15px 13px;border:0;border-bottom:1px solid var(--line);background:transparent;color:inherit;text-align:left}.conversation-items>button.active,.conversation-items>button:hover{background:#f5f1df}.conversation-items>button.active:before{content:"";position:absolute;inset:0 auto 0 0;width:3px;background:var(--forest-2)}.conversation-avatar,.large-avatar{display:grid;place-items:center;border-radius:13px;background:var(--mint);color:var(--forest);font-weight:850}.conversation-avatar{width:40px;height:40px}.conversation-summary{display:grid;min-width:0;grid-gap:6px;gap:6px}.conversation-summary>span:first-child{display:flex;justify-content:space-between;gap:8px}.conversation-summary small,.conversation-summary strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-summary time{color:var(--muted);font-size:.67rem;white-space:nowrap}.conversation-summary small{color:var(--muted);font-size:.76rem}.conversation-meta{display:flex;min-width:0;align-items:center;gap:6px}.conversation-meta em{overflow:hidden;color:#78817c;font-size:.64rem;font-style:normal;text-overflow:ellipsis;white-space:nowrap}.priority-dot{flex:0 0 auto;width:7px;height:7px;border-radius:50%;background:#9ea59f}.priority-dot.high{background:#d58b2a}.priority-dot.urgent{background:var(--danger)}.priority-dot.low{background:#5f8bb4}.unread-badge{position:absolute;right:12px;bottom:12px;display:grid;min-width:20px;height:20px;padding:0 5px;place-items:center;border-radius:999px;background:var(--forest-2);color:white;font-size:.64rem}.conversation-pagination{display:flex;justify-content:center;align-items:center;gap:9px;padding:10px;border-top:1px solid var(--line)}.conversation-pagination button,.load-older{min-height:30px;padding:0 10px;border:1px solid var(--line);border-radius:8px;background:white;color:var(--forest)}.conversation-pagination span{color:var(--muted);font-size:.72rem}.inbox-empty,.thread-empty,.thread-placeholder{display:grid;height:100%;place-content:center;grid-gap:6px;gap:6px;padding:28px;color:var(--muted);text-align:center}.thread-column{border-right:1px solid var(--line);background:#f3f1e9}.conversation-thread{display:grid;height:100%;grid-template-rows:auto minmax(0,1fr) auto}.thread-header{display:flex;min-height:64px;align-items:center;justify-content:space-between;gap:14px;padding:12px 17px;border-bottom:1px solid var(--line);background:var(--paper)}.thread-header>div{display:grid;grid-gap:3px;gap:3px}.thread-header span{color:var(--muted);font-size:.72rem}.conversation-state{padding:5px 8px;border-radius:999px;background:#fff0bb;color:#765b11;font-size:.65rem;font-style:normal;font-weight:800;text-transform:capitalize}.conversation-state.resolved{background:var(--mint);color:var(--success)}.conversation-state.snoozed{background:#e3e5ee;color:#53617b}.message-scroll{display:flex;min-height:0;flex-direction:column;gap:9px;overflow-y:auto;padding:18px}.load-older{align-self:center;margin-bottom:8px;font-size:.7rem}.message-bubble{display:grid;width:min(78%,560px);grid-gap:6px;gap:6px;align-self:flex-start;padding:11px 13px;border:1px solid #d9d8d0;border-radius:5px 14px 14px;background:white;box-shadow:0 3px 12px rgb(20 37 31/.04)}.message-bubble.outbound{align-self:flex-end;border-color:#bad4c9;border-radius:14px 5px 14px 14px;background:#def0e8}.message-bubble.internal{width:min(88%,620px);align-self:center;border-color:#e0c96e;border-radius:10px;background:#fff4bd}.message-bubble p{margin:0;font-size:.84rem;line-height:1.5;white-space:pre-wrap}.message-bubble footer{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:7px;color:var(--muted);font-size:.6rem}.message-bubble footer span{margin-right:auto}.message-bubble footer i{color:var(--forest-2);font-style:normal}.note-label{color:#795d0e;font-size:.64rem;font-weight:850;letter-spacing:.05em;text-transform:uppercase}.message-composer{display:grid;grid-gap:8px;gap:8px;padding:12px 14px;border-top:1px solid var(--line);background:var(--paper)}.message-composer.note-mode{background:#fff9dc}.composer-tabs{display:flex;gap:4px}.composer-tabs button{min-height:28px;padding:0 9px;border:0;border-radius:7px;background:transparent;color:var(--muted);font-size:.68rem;font-weight:800}.composer-tabs button.active{background:#e8e8df;color:var(--forest)}.note-mode .composer-tabs button.active{background:#f5e59b;color:#705817}.message-composer textarea{min-height:72px;resize:none}.composer-actions{display:flex;min-height:32px;align-items:center;justify-content:space-between;gap:10px}.composer-actions>span{color:var(--danger);font-size:.7rem}.composer-actions button{min-height:35px}.conversation-sidebar{overflow-y:auto;background:#fbfaf5}.empty-sidebar{min-height:100%}.sidebar-section{display:grid;grid-gap:12px;gap:12px;padding:17px;border-bottom:1px solid var(--line)}.sidebar-section h2,.sidebar-section h3,.sidebar-section p{margin:0}.sidebar-section h3{font-size:.78rem;letter-spacing:.04em;text-transform:uppercase}.contact-card{justify-items:center;text-align:center}.large-avatar{width:54px;height:54px;font-size:1.2rem}.contact-card h2{font-size:1.05rem}.contact-card p{overflow-wrap:anywhere;color:var(--muted);font-size:.72rem}.contact-card a{color:var(--forest-2);font-size:.72rem;font-weight:800}.full-button{width:100%}.sidebar-controls{display:grid;grid-template-columns:1fr 1fr;grid-gap:8px;gap:8px}.sidebar-section label{font-size:.68rem}.sidebar-section select{min-height:38px;font-size:.74rem}.sidebar-tags{display:flex;flex-wrap:wrap;gap:6px}.sidebar-tags button{padding:5px 8px;border:1px solid color-mix(in srgb,var(--tag-color) 40%,white);border-radius:999px;background:white;color:var(--muted);font-size:.66rem}.sidebar-tags button.active{background:var(--tag-color);color:white}.event-timeline{display:grid}.event-timeline article{position:relative;display:grid;grid-template-columns:12px minmax(0,1fr);grid-gap:7px;gap:7px;padding-bottom:13px}.event-timeline article:before{content:"";position:absolute;top:11px;bottom:-2px;left:4px;width:1px;background:var(--line)}.event-timeline article:last-child:before{display:none}.event-timeline article>i{z-index:1;width:9px;height:9px;margin-top:3px;border:2px solid #d9e8e1;border-radius:50%;background:var(--forest-2)}.event-timeline article>div{display:grid;grid-gap:2px;gap:2px}.event-timeline strong{font-size:.7rem}.event-timeline span,.event-timeline time{color:var(--muted);font-size:.62rem}.support-settings-grid{display:grid;grid-template-columns:.8fr 1.2fr;grid-gap:18px;gap:18px;align-items:start}.support-settings-grid .form-stack{margin-top:0}.support-settings-grid select[multiple]{min-height:120px;padding:6px}.support-settings-grid select[multiple] option{padding:6px}.support-config-list{display:grid;margin-top:22px;border-top:1px solid var(--line)}.support-config-list article{display:grid;grid-template-columns:minmax(0,1fr) auto auto;grid-gap:10px;gap:10px;align-items:center;padding:12px 2px;border-bottom:1px solid var(--line)}.support-config-list span{color:var(--muted);font-size:.72rem}.template-label{color:var(--forest-2);font-size:.62rem;font-weight:850;letter-spacing:.05em;text-transform:uppercase}.message-media{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:9px;border:1px solid rgb(23 63 53/.13);border-radius:9px;background:rgb(255 255 255/.48)}.message-media>span{display:grid;grid-gap:2px;gap:2px;min-width:0}.message-media small{color:var(--muted);font-size:.65rem}.message-media button{min-height:28px;border:1px solid var(--line);border-radius:7px;background:white;color:var(--forest);font-size:.65rem;font-weight:800}.message-failure{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px;border-radius:8px;background:var(--danger-soft);color:var(--danger);font-size:.68rem}.message-failure button{flex:0 0 auto;min-height:28px;border:1px solid #dba69e;border-radius:7px;background:white;color:var(--danger);font-size:.65rem;font-weight:800}.message-bubble footer i.failed{color:var(--danger)}.message-bubble footer i.pending,.message-bubble footer i.processing{color:#8a6711}.media-composer,.template-composer{display:grid;grid-gap:8px;gap:8px}.media-composer input,.template-composer select{min-height:38px}.template-preview{margin:0;padding:9px 10px;border-radius:8px;background:#efeee7;color:var(--muted);font-size:.72rem;white-space:pre-wrap}.template-parameters{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:7px;gap:7px}.media-composer label,.template-parameters label{gap:4px;color:var(--muted);font-size:.66rem}.template-parameters input{min-height:36px}.care-window{width:-moz-fit-content;width:fit-content;padding:4px 7px;border-radius:999px;font-size:.61rem;font-weight:750}.care-window.open{background:var(--mint);color:var(--success)}.care-window.closed{background:#fff0bb;color:#765b11}.whatsapp-settings{width:min(1200px,100%);margin:0 auto}.integration-status-grid{display:grid;grid-template-columns:repeat(3,minmax(220px,1fr));grid-gap:10px;gap:10px}.integration-card{display:grid;grid-template-columns:12px minmax(0,1fr) auto;grid-gap:10px;gap:10px;align-items:center;padding:14px;border:1px solid var(--line);border-radius:12px;background:var(--paper);color:inherit;text-align:left}.integration-card.selected{border-color:var(--forest-2);box-shadow:0 0 0 2px rgb(35 89 74/.1)}.integration-card>span:nth-child(2){display:grid;grid-gap:3px;gap:3px}.integration-card em,.integration-card small{color:var(--muted);font-size:.68rem;font-style:normal}.integration-dot{width:9px;height:9px;border-radius:50%;background:#a5aaa7}.integration-dot.active{background:#29a37d;box-shadow:0 0 0 4px rgb(41 163 125/.12)}.integration-dot.pending{background:#d6a72c}.integration-dot.error{background:var(--danger)}.whatsapp-settings-grid{display:grid;grid-template-columns:1.15fr .85fr;grid-gap:16px;gap:16px;align-items:start}.whatsapp-settings .form-stack{margin-top:16px}.two-columns{grid-template-columns:repeat(2,minmax(0,1fr))}.security-note{margin:0;padding:10px;border-radius:8px;background:#eef4f0;color:var(--muted);font-size:.7rem;line-height:1.5}.connection-actions{display:flex;gap:8px;margin-top:12px;padding-top:12px;border-top:1px solid var(--line)}.connection-actions button,.dead-letter-list button{min-height:34px;border:1px solid var(--line);border-radius:8px;background:white;color:var(--forest);font-size:.72rem;font-weight:750}.integration-error{margin-top:12px;padding:12px;border-radius:9px;background:var(--danger-soft);color:var(--danger)}.integration-error p{margin:4px 0;font-size:.76rem}.integration-error span{font-size:.68rem}.integration-guide{display:grid;grid-gap:12px;gap:12px}.integration-guide h2,.integration-guide h3,.integration-guide p{margin:0}.integration-guide p{color:var(--muted);font-size:.76rem;line-height:1.55}.webhook-url{overflow-wrap:anywhere;padding:10px;border-radius:8px;background:var(--forest);color:#d7e9e1;font-size:.7rem}.integration-guide dl{display:grid;margin:0}.integration-guide dl>div{display:flex;justify-content:space-between;gap:12px;padding:8px 0;border-bottom:1px solid var(--line);font-size:.72rem}.integration-guide dt{color:var(--muted)}.integration-guide dd{margin:0;text-align:right}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:16px}.section-heading h2{margin:0}.dead-letter-list,.template-table{display:grid;margin-top:14px;border-top:1px solid var(--line)}.dead-letter-list article,.template-table article{display:grid;grid-template-columns:minmax(0,1fr) auto auto;grid-gap:12px;gap:12px;align-items:center;padding:11px 2px;border-bottom:1px solid var(--line)}.dead-letter-list article>span,.template-table article>span{display:grid;grid-gap:3px;gap:3px}.dead-letter-list em,.dead-letter-list small,.template-table em,.template-table small{color:var(--muted);font-size:.68rem;font-style:normal}.template-status{padding:5px 7px;border-radius:999px;background:#ecece5;color:var(--muted);font-size:.62rem;font-style:normal;font-weight:800}.template-status.approved{background:var(--mint);color:var(--success)}.template-status.disabled,.template-status.rejected{background:var(--danger-soft);color:var(--danger)}.integration-metrics{display:grid;grid-gap:12px;gap:12px}.integration-metrics h2{margin:0}.integration-metrics>div{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:8px;gap:8px}.integration-metrics span{display:grid;grid-gap:5px;gap:5px;padding:13px;border:1px solid var(--line);border-radius:10px;background:var(--paper)}.integration-metrics small{color:var(--muted);font-size:.66rem}.integration-metrics strong{font-size:1.2rem}.inbox-header-actions{display:flex;align-items:center;gap:9px}.ai-copilot-trigger{min-height:36px;padding:0 13px;border:1px solid #b9d1c6;border-radius:999px;background:linear-gradient(135deg,#e5f3ec,#fff9d9);color:var(--forest);font-size:.72rem;font-weight:850}.ai-copilot-trigger:disabled{opacity:.45}.ai-upgrade-hint{max-width:180px;color:var(--muted);font-size:.62rem;line-height:1.3;text-align:right}.ai-panel-backdrop{position:fixed;z-index:70;inset:0;width:100%;height:100%;border:0;background:rgb(15 32 26/.22);-webkit-backdrop-filter:blur(1px);backdrop-filter:blur(1px)}.ai-copilot-panel{position:fixed;z-index:80;top:0;right:0;display:grid;width:min(460px,100vw);height:100vh;grid-template-rows:auto minmax(0,1fr);overflow:hidden;border-left:1px solid var(--line);background:#f8f7f1;box-shadow:-18px 0 50px rgb(17 38 31/.18);transform:translateX(105%);transition:transform .18s ease}.ai-copilot-panel.open{transform:translateX(0)}.ai-copilot-panel>header{display:flex;min-height:75px;align-items:center;justify-content:space-between;gap:12px;padding:15px 18px;border-bottom:1px solid var(--line);background:linear-gradient(135deg,#173f35,#245f50);color:white}.ai-copilot-panel>header>div{display:grid;grid-gap:3px;gap:3px}.ai-copilot-panel>header span{color:#c5ddd3;font-size:.65rem;font-weight:750;letter-spacing:.08em;text-transform:uppercase}.ai-copilot-panel>header h2{margin:0;color:white;font-size:1.25rem}.ai-copilot-panel>header button{width:34px;min-height:34px;padding:0;border:1px solid rgb(255 255 255/.22);border-radius:50%;background:rgb(255 255 255/.08);color:white;font-size:1.25rem}.ai-panel-content{display:grid;align-content:start;grid-gap:11px;gap:11px;overflow-y:auto;padding:14px}.ai-panel-error,.ai-panel-state{display:grid;grid-gap:5px;gap:5px;margin:14px;padding:13px;border-radius:10px;font-size:.74rem;line-height:1.45}.ai-panel-state{background:#ecece6;color:var(--muted)}.ai-panel-error{margin:0;background:var(--danger-soft);color:var(--danger)}.ai-usage{display:flex;justify-content:space-between;gap:12px;color:var(--muted);font-size:.64rem}.ai-review-notice{margin:0;padding:10px 11px;border:1px solid #ead690;border-radius:9px;background:#fff8d8;color:#6d591e;font-size:.7rem;line-height:1.45}.ai-tool-card{display:grid;grid-gap:10px;gap:10px;padding:13px;border:1px solid var(--line);border-radius:12px;background:var(--paper);box-shadow:0 3px 12px rgb(20 37 31/.035)}.ai-tool-heading{display:flex;align-items:center;justify-content:space-between;gap:12px}.ai-tool-heading>div{display:grid;grid-gap:2px;gap:2px}.ai-tool-heading strong{font-size:.8rem}.ai-tool-heading span{color:var(--muted);font-size:.64rem}.ai-draft-actions button,.ai-generation-actions button,.ai-tool-heading>button{min-height:32px;padding:0 10px;border:1px solid var(--line);border-radius:8px;background:white;color:var(--forest);font-size:.68rem;font-weight:800}.ai-result{display:grid;grid-gap:8px;gap:8px;padding-top:9px;border-top:1px solid var(--line)}.ai-result p{display:grid;grid-gap:3px;gap:3px;margin:0;color:#3f4d47;font-size:.72rem;line-height:1.48;white-space:pre-wrap}.ai-result p b{color:var(--muted);font-size:.6rem;letter-spacing:.05em;text-transform:uppercase}.ai-badges{display:flex;gap:6px}.ai-badges span{padding:4px 7px;border-radius:999px;background:var(--mint);color:var(--success);font-size:.62rem;font-weight:750;text-transform:capitalize}.ai-options{display:grid;grid-template-columns:1fr 1fr;grid-gap:8px;gap:8px}.ai-options label{gap:4px;color:var(--muted);font-size:.64rem}.ai-options select{min-height:35px;font-size:.7rem}.ai-draft-actions,.ai-generation-actions{display:flex;justify-content:flex-end;gap:7px}.ai-generation-actions{justify-content:flex-start}.ai-generation-actions .danger-action{color:var(--danger)}.ai-tool-card textarea{min-height:120px;resize:vertical;font-size:.76rem;line-height:1.5}.ai-draft-actions .primary-button{border-color:var(--forest-2);background:var(--forest-2);color:white}.ai-feedback{display:flex;align-items:center;justify-content:flex-end;gap:5px;padding-top:8px;border-top:1px dashed var(--line)}.ai-feedback span{margin-right:auto;color:var(--muted);font-size:.62rem}.ai-feedback button{min-height:27px;padding:0 7px;border:1px solid var(--line);border-radius:7px;background:white;color:var(--muted);font-size:.62rem}.ai-feedback button.active{border-color:var(--forest-2);background:var(--mint);color:var(--success)}.ai-extraction-list,.ai-tag-proposals{display:grid;grid-gap:7px;gap:7px;padding-top:8px;border-top:1px solid var(--line)}.ai-extraction-list>label,.ai-tag-proposals label{display:grid;grid-template-columns:17px minmax(0,1fr);grid-gap:7px;gap:7px;align-items:start;padding:8px;border-radius:8px;background:#f4f3ed;cursor:pointer}.ai-extraction-list>label.read-only{cursor:default}.ai-extraction-list label>span,.ai-tag-proposals label>span{display:grid;grid-gap:2px;gap:2px;color:#3f4d47;font-size:.7rem}.ai-extraction-list label b,.ai-tag-proposals label b{color:var(--forest);font-size:.64rem}.ai-extraction-list small{color:var(--muted);font-size:.58rem}.ai-extraction-list input,.ai-tag-proposals input{margin:2px 0 0}.ai-extraction-list>.primary-button,.ai-result>.primary-button{justify-self:end;min-height:32px;font-size:.68rem}.ai-tag-proposals>span{color:var(--muted);font-size:.68rem}.ai-citations{display:grid;grid-gap:6px;gap:6px;padding-top:8px;border-top:1px dashed var(--line)}.ai-citations>strong{color:var(--muted);font-size:.62rem;letter-spacing:.05em;text-transform:uppercase}.ai-citations button{display:grid;grid-gap:3px;gap:3px;padding:9px;border:1px solid var(--line);border-radius:8px;background:#f4f3ed;color:var(--forest);text-align:left}.ai-citations button span{font-size:.68rem;font-weight:800}.ai-citations button small{color:var(--muted);font-size:.6rem}.knowledge-settings{width:min(1280px,100%)}.knowledge-metrics{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));grid-gap:9px;gap:9px}.knowledge-metrics span{display:grid;grid-gap:5px;gap:5px;padding:14px;border:1px solid var(--line);border-radius:12px;background:var(--paper)}.knowledge-metrics small{color:var(--muted);font-size:.64rem}.knowledge-metrics strong{font-size:1.08rem}.knowledge-grid{display:grid;grid-template-columns:minmax(260px,.7fr) minmax(480px,1.3fr);grid-gap:18px;gap:18px;align-items:start}.knowledge-base-form,.knowledge-upload-form{display:grid;grid-gap:12px;gap:12px}.knowledge-base-form label,.knowledge-upload-form label{gap:5px;font-size:.7rem}.knowledge-base-form input,.knowledge-base-form textarea,.knowledge-upload-form input,.knowledge-upload-form textarea{min-height:39px;font-size:.76rem}.knowledge-base-form button,.knowledge-upload-form button{justify-self:start;min-height:38px}.knowledge-base-list{display:grid;grid-gap:7px;gap:7px;margin-top:20px}.knowledge-base-list>button{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:11px;border:1px solid var(--line);border-radius:10px;background:white;color:inherit;text-align:left}.knowledge-base-list>button.selected{border-color:var(--forest-2);background:var(--mint)}.knowledge-base-list button>span{display:grid;grid-gap:3px;gap:3px}.knowledge-base-list small{color:var(--muted);font-size:.64rem}.knowledge-base-list em{color:var(--forest-2);font-size:.68rem;font-style:normal;font-weight:800}.knowledge-divider{position:relative;display:grid;place-items:center;height:20px;color:var(--muted);font-size:.62rem}.knowledge-divider:before{content:"";position:absolute;right:0;left:0;height:1px;background:var(--line)}.knowledge-divider span{z-index:1;padding:0 8px;background:var(--paper)}.knowledge-document-list{display:grid;grid-gap:9px;gap:9px;margin-top:22px}.knowledge-document-list article{display:grid;grid-gap:10px;gap:10px;padding:13px;border:1px solid var(--line);border-radius:11px;background:#fff}.knowledge-document-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.knowledge-document-heading>span{display:grid;grid-gap:4px;gap:4px}.knowledge-document-heading small,.knowledge-document-list footer>small{color:var(--muted);font-size:.64rem}.knowledge-status{padding:4px 7px;border-radius:999px;background:#ecece5;color:var(--muted);font-size:.6rem;font-style:normal;font-weight:800;text-transform:capitalize}.knowledge-status.ready{background:var(--mint);color:var(--success)}.knowledge-status.failed{background:var(--danger-soft);color:var(--danger)}.knowledge-status.pending,.knowledge-status.processing{background:#fff0bb;color:#765b11}.knowledge-progress{position:relative;height:22px;overflow:hidden;border-radius:7px;background:#ecece5}.knowledge-progress>span{position:absolute;inset:0 auto 0 0;background:#b9dccd;transition:width .18s ease}.knowledge-progress small{position:relative;z-index:1;display:grid;height:100%;place-items:center;color:#315b4e;font-size:.58rem}.knowledge-document-list footer,.knowledge-search-results footer{display:flex;align-items:center;justify-content:space-between;gap:10px}.knowledge-document-list footer>div{display:flex;gap:6px}.knowledge-document-list footer button,.knowledge-search-results button{min-height:29px;padding:0 8px;border:1px solid var(--line);border-radius:7px;background:white;color:var(--forest);font-size:.62rem;font-weight:800}.knowledge-document-list footer .danger-action{color:var(--danger)}.knowledge-search-test>form{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:10px;gap:10px}.knowledge-search-results{display:grid;grid-gap:9px;gap:9px;margin-top:16px}.knowledge-search-results article{display:grid;grid-gap:9px;gap:9px;padding:13px;border:1px solid var(--line);border-radius:10px;background:#f8f7f1}.knowledge-search-results header{display:flex;justify-content:space-between;gap:12px;font-size:.74rem}.knowledge-search-results header span{color:var(--success);font-size:.66rem;font-weight:800}.knowledge-search-results p{margin:0;color:#3f4d47;font-size:.72rem;line-height:1.55;white-space:pre-wrap}.knowledge-search-results footer small{color:var(--muted);font-size:.62rem}.notification-summary{margin:12px 0;padding:9px 11px;border-radius:9px;background:#fff0bb;color:#5f4910;font-size:.7rem;font-weight:800}.connectivity-banner{position:-webkit-sticky;position:sticky;z-index:20;top:12px;margin:0 auto 18px;padding:11px 14px;border-radius:10px;background:#7b2c28;color:white;text-align:center;box-shadow:var(--shadow)}.auth-helper-link{justify-self:end;margin-top:-8px;color:var(--forest-2);font-size:.8rem;font-weight:750}.operations-page{width:min(1320px,100%)}.operations-filters{display:grid;grid-template-columns:repeat(7,minmax(120px,1fr));grid-gap:10px;gap:10px;padding:16px}.operations-filters label{gap:5px;font-size:.68rem}.operations-filters input,.operations-filters select{min-height:39px;font-size:.75rem}.metric-card-grid{display:grid;grid-template-columns:repeat(5,minmax(120px,1fr));grid-gap:11px;gap:11px}.metric-card-grid article{display:grid;grid-gap:8px;gap:8px;padding:17px;border:1px solid var(--line);border-radius:13px;background:var(--paper);box-shadow:0 8px 24px rgb(29 40 36/.04)}.metric-card-grid small{color:var(--muted);font-size:.68rem}.metric-card-grid strong{color:var(--forest);font-size:1.45rem}.operations-columns{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:16px;gap:16px;align-items:start}.metric-list{display:grid;grid-gap:0;gap:0}.metric-list h2{margin-bottom:15px}.metric-list>div{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-top:1px solid var(--line);font-size:.8rem}.metric-list>div span{color:var(--muted)}.metric-definitions summary{cursor:pointer;color:var(--forest);font-weight:800}.metric-definitions dl{display:grid;margin:18px 0 0}.metric-definitions dl>div{display:grid;grid-template-columns:220px 1fr;grid-gap:15px;gap:15px;padding:9px 0;border-top:1px solid var(--line)}.metric-definitions dt{font-family:monospace;font-size:.73rem}.metric-definitions dd{margin:0;color:var(--muted);font-size:.78rem}.automation-layout,.sla-layout{grid-template-columns:minmax(520px,1.35fr) minmax(320px,.65fr)}.automation-form{margin-top:0}.builder-group{display:grid;grid-gap:10px;gap:10px;min-width:0;padding:14px;border:1px solid var(--line);border-radius:12px}.builder-group legend{padding:0 7px;color:var(--forest);font-size:.76rem;font-weight:800}.builder-row{display:grid;grid-template-columns:1fr .8fr 1fr 1fr auto;grid-gap:7px;gap:7px}.builder-row.action-row{grid-template-columns:1fr 1.1fr 1.3fr auto}.builder-row input,.builder-row select{min-height:38px;font-size:.7rem}.builder-row .danger-button{min-height:38px}.rule-list{display:grid;grid-gap:9px;gap:9px}.rule-list>article{display:grid;grid-template-columns:minmax(0,1fr) auto auto;grid-gap:10px;gap:10px;align-items:center;padding:12px;border:1px solid var(--line);border-radius:11px}.rule-list article>div{display:grid;grid-gap:4px;gap:4px;min-width:0}.rule-list small{overflow:hidden;color:var(--muted);font-size:.65rem;text-overflow:ellipsis;white-space:nowrap}.rule-list button{min-height:34px;font-size:.68rem}.execution-history{padding:0;overflow:hidden}.execution-history>.section-heading{padding:22px 24px 0}.operation-table{overflow-x:auto}.operation-head,.operation-row{display:grid;min-width:760px;grid-template-columns:1.3fr .7fr .55fr .6fr 1fr;grid-gap:14px;gap:14px;align-items:center;padding:12px 22px;font-size:.74rem}.operation-head{border-bottom:1px solid var(--line);background:#eeeee7;color:var(--muted);font-size:.62rem;font-weight:850;text-transform:uppercase}.operation-head,.operation-row+.operation-row{border-top:1px solid var(--line)}.operation-row time{color:var(--muted)}.operation-row>small{grid-column:1/-1;color:var(--danger)}.audit-filters{grid-template-columns:1fr 1fr}.audit-list{display:grid}.audit-list details+details{border-top:1px solid var(--line)}.audit-list summary{display:flex;justify-content:space-between;gap:18px;padding:17px 22px;cursor:pointer}.audit-list summary>span{display:grid;grid-gap:4px;gap:4px}.audit-list summary>span:last-child{justify-items:end;color:var(--muted);font-size:.7rem}.audit-list summary small{color:var(--muted)}.audit-list dl{display:grid;grid-template-columns:1fr 1fr;grid-gap:10px;gap:10px;margin:0;padding:0 22px 20px}.audit-list dl>div{min-width:0;padding:10px;border-radius:9px;background:#efede5}.audit-list dt{color:var(--muted);font-size:.64rem;font-weight:800;text-transform:uppercase}.audit-list dd{overflow-x:auto;margin:6px 0 0;font-size:.7rem}.audit-list pre{margin:0;font-size:.65rem;white-space:pre-wrap}.platform-frame{grid-template-columns:275px minmax(0,1fr);background:#edf0ec}.platform-sidebar{background:linear-gradient(180deg,#102f28,#173f35 60%,#102e27)}.platform-identity{display:grid;grid-gap:4px;gap:4px;margin:0 4px 22px;padding:14px;border:1px solid rgb(255 255 255/.1);border-radius:11px;background:rgb(255 255 255/.055)}.platform-identity small{color:#9fc4b5;font-size:.62rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.platform-identity strong{overflow:hidden;color:white;font-size:.82rem;text-overflow:ellipsis}.platform-identity span{color:#c4d7cf;font-size:.68rem}.platform-crm-link{display:grid;place-items:center;margin-top:auto;color:#d8e5df;text-decoration:none}.platform-content{background:radial-gradient(circle at 85% 0,rgb(214 235 226/.5),transparent 28%),#f1f2ed}.platform-page{width:min(1460px,100%)}.platform-link-button{display:grid;min-height:44px;place-items:center;text-decoration:none}.platform-metrics{grid-template-columns:repeat(4,minmax(130px,1fr))}.platform-dashboard-columns{grid-template-columns:repeat(3,minmax(0,1fr))}.platform-account-filters{display:grid;grid-template-columns:2fr repeat(3,minmax(125px,1fr));grid-gap:11px;gap:11px;padding:18px}.platform-account-filters label{gap:5px;font-size:.68rem}.platform-account-filters input,.platform-account-filters select{min-height:39px;font-size:.74rem}.platform-account-filters .platform-search-field{grid-column:span 2}.platform-account-filters button{align-self:end}.platform-table-panel{overflow:hidden;padding:0}.platform-table{overflow-x:auto}.platform-table-head,.platform-table-row{display:grid;min-width:940px;grid-template-columns:minmax(220px,1.5fr) .8fr .8fr .8fr .8fr .45fr;grid-gap:16px;gap:16px;align-items:center;padding:13px 22px}.platform-table-head{border-bottom:1px solid var(--line);background:#e4e8e1;color:var(--muted);font-size:.62rem;font-weight:850;letter-spacing:.04em;text-transform:uppercase}.platform-table-row{color:inherit;font-size:.76rem;text-decoration:none}.platform-table-row+.platform-table-row{border-top:1px solid var(--line)}a.platform-table-row:hover{background:#f4f8f5}.platform-table-row>span{min-width:0}.platform-table-row>span:first-child{display:grid;grid-gap:3px;gap:3px}.platform-table-row small{overflow:hidden;color:var(--muted);font-size:.64rem;text-overflow:ellipsis;white-space:nowrap}.platform-table-row select{min-height:36px;font-size:.7rem}.platform-table-row button{min-height:32px;padding:0 9px;font-size:.65rem}.platform-table-footer{padding:13px 22px;border-top:1px solid var(--line);background:#f5f5f0;color:var(--muted);font-size:.7rem}.platform-status{display:inline-flex;width:-moz-fit-content;width:fit-content;padding:5px 8px;border-radius:999px;background:#e9eae5;color:#5f6965;font-size:.62rem;font-style:normal;font-weight:850;white-space:nowrap}.platform-status.active,.platform-status.trial{background:var(--mint);color:var(--success)}.platform-status.draft,.platform-status.pending_activation{background:#fff0bb;color:#74590f}.platform-status.cancelled,.platform-status.closed,.platform-status.past_due,.platform-status.suspended{background:var(--danger-soft);color:var(--danger)}.platform-form-page{max-width:1120px}.platform-account-form fieldset{display:grid;grid-gap:14px;gap:14px;margin:0;padding:18px;border:1px solid var(--line);border-radius:12px}.platform-account-form legend{padding:0 7px;color:var(--forest);font-size:.78rem;font-weight:850}.platform-form-hint{margin:0;font-size:.72rem}.provisioning-page{max-width:1240px}.provisioning-steps{display:grid;grid-template-columns:repeat(8,minmax(88px,1fr));grid-gap:6px;gap:6px;padding:10px;overflow-x:auto}.provisioning-steps button{display:grid;min-width:88px;min-height:70px;place-items:center;grid-gap:5px;gap:5px;padding:8px 5px;border:0;border-radius:9px;background:transparent;color:var(--muted);font-size:.65rem;font-weight:780}.provisioning-steps button span{display:grid;width:25px;height:25px;place-items:center;border:1px solid #bdc5bf;border-radius:50%;background:#f6f6f0;font-size:.65rem}.provisioning-steps button.active{background:var(--forest);color:white}.provisioning-steps button.active span{border-color:var(--butter);background:var(--butter);color:var(--forest)}.provisioning-steps button.completed{color:var(--success)}.provisioning-steps button.completed span{border-color:var(--mint);background:var(--mint)}.provisioning-form{margin-top:0}.provisioning-actions,.provisioning-heading{display:flex;align-items:center;justify-content:space-between;gap:18px}.provisioning-heading>div{display:grid;grid-gap:3px;gap:3px}.provisioning-heading span{color:var(--muted);font-size:.68rem;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.provisioning-heading h2{margin:0}.provisioning-copy{margin:0;font-size:.78rem}.provisioning-actions{padding-top:18px;border-top:1px solid var(--line)}.provisioning-actions>div{display:flex;gap:9px}.feature-configuration{display:grid;grid-gap:8px;gap:8px}.feature-configuration>label{display:grid;grid-template-columns:minmax(180px,1fr) minmax(100px,.7fr);grid-gap:18px;gap:18px;align-items:center;min-height:58px;padding:10px 13px;border:1px solid var(--line);border-radius:10px;background:#f7f7f1}.feature-configuration>label>span{display:grid;grid-gap:4px;gap:4px}.feature-configuration input[type=checkbox]{justify-self:end;width:19px;min-height:19px;accent-color:var(--forest)}.feature-configuration code{overflow:hidden;color:var(--muted);font-size:.7rem;text-overflow:ellipsis;white-space:nowrap}.duplicate-authorization,.provisioning-authorization{display:grid;grid-gap:12px;gap:12px;padding:15px;border:1px solid #e5cb78;border-radius:11px;background:#fff9e5}.plan-summary{display:grid;grid-template-columns:auto minmax(0,1fr) auto;grid-gap:14px;gap:14px;align-items:center;padding:13px 15px;border-radius:11px;background:var(--mint)}.plan-summary small,.plan-summary span{color:var(--muted);font-size:.72rem}.provisioning-review{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:13px;gap:13px}.provisioning-review .review-card{padding:17px;border:1px solid var(--line);border-radius:12px;background:#faf9f3}.provisioning-review .review-card:last-child{grid-column:1/-1}.provisioning-review h3{margin:0;color:var(--forest);font-size:.9rem}.provisioning-review .review-card dl>div{grid-template-columns:115px minmax(0,1fr)}.provisioning-result{display:grid;grid-template-columns:auto minmax(0,1fr);grid-gap:18px;gap:18px;align-items:center;min-height:320px;padding:clamp(18px,4vw,42px);border:1px solid #e6c8c3;border-radius:16px;background:#fff8f6}.provisioning-result.success{border-color:#b6daca;background:#f2fbf7}.provisioning-result.processing{border-color:#b7cbe8;background:#f4f8fe}.provisioning-result-icon{display:grid;width:60px;height:60px;place-items:center;border-radius:50%;background:var(--danger-soft);color:var(--danger);font-size:1.8rem;font-weight:900}.provisioning-result.success .provisioning-result-icon{background:var(--mint);color:var(--success)}.provisioning-result h2,.provisioning-result p{margin-bottom:5px}.provisioning-result pre{max-width:780px;overflow-x:auto;padding:11px;border-radius:8px;background:rgb(255 255 255/.7);color:var(--danger);font-size:.68rem;white-space:pre-wrap}.provisioning-result dl{display:grid;grid-column:1/-1;grid-template-columns:repeat(5,minmax(0,1fr));margin:0;border-top:1px solid var(--line)}.provisioning-result dl>div{display:grid;grid-gap:4px;gap:4px;min-width:0;padding:13px 10px}.provisioning-result dt{color:var(--muted);font-size:.62rem;font-weight:800;text-transform:uppercase}.provisioning-result dd{overflow:hidden;margin:0;font-size:.75rem;text-overflow:ellipsis;white-space:nowrap}.provisioning-result .header-actions{grid-column:1/-1}.platform-status.completed{background:var(--mint);color:var(--success)}.platform-status.processing{background:#dfeafb;color:#345681}.platform-status.failed,.platform-status.partially_completed,.platform-status.rolled_back{background:var(--danger-soft);color:var(--danger)}.platform-account-header{align-items:flex-end}.platform-back-link{display:inline-block;margin-bottom:18px;color:var(--forest-2);font-size:.74rem;font-weight:800;text-decoration:none}.platform-account-head-status{display:flex;align-items:center;gap:10px;padding-bottom:10px}.platform-account-head-status>span{color:var(--muted);font-size:.75rem}.platform-account-summary{grid-template-columns:repeat(5,minmax(130px,1fr))}.platform-detail-grid{display:grid;grid-template-columns:minmax(560px,1.45fr) minmax(290px,.55fr);grid-gap:18px;gap:18px;align-items:start}.platform-detail-form{margin-top:0}.platform-actions-column{gap:14px}.platform-actions-column .panel{display:grid;grid-gap:12px;gap:12px;padding:20px}.platform-actions-column h2,.platform-actions-column p{margin:0}.platform-danger-zone{border-color:#e9c2bc;background:#fffaf8}.platform-danger-zone button{width:100%}.platform-invoice-form{display:grid;grid-template-columns:1.35fr .7fr .6fr .8fr 1.2fr auto;grid-gap:10px;gap:10px;align-items:end}.platform-invoice-form label{gap:5px;font-size:.68rem}.platform-invoice-form input{min-height:39px;font-size:.74rem}.platform-invoice-form button{min-height:39px}.billing-table .platform-table-head,.billing-table .platform-table-row{grid-template-columns:.8fr 1.3fr .7fr .7fr .6fr 1fr}.billing-table .platform-table-row>span:first-child{display:block}.billing-page{gap:20px}.billing-summary{grid-template-columns:repeat(4,minmax(0,1fr))}.billing-create-panel{padding:0;overflow:hidden}.billing-create-panel summary{padding:18px 22px;cursor:pointer;font-weight:800}.billing-create-panel[open] summary{border-bottom:1px solid var(--line)}.billing-form-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr)) auto;grid-gap:12px;gap:12px;align-items:end;padding:18px 22px 22px}.billing-form-grid.compact{grid-template-columns:repeat(2,minmax(0,1fr));padding:0}.billing-form-grid label{gap:5px;font-size:.68rem}.billing-form-grid input,.billing-form-grid select{min-height:39px;font-size:.74rem}.billing-filters{grid-template-columns:minmax(260px,1fr) minmax(170px,.3fr)}.billing-master-detail{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(330px,.85fr);grid-gap:18px;gap:18px;align-items:start}.subscription-table .platform-table-head,.subscription-table .platform-table-row{grid-template-columns:1.35fr 1fr .75fr .85fr .75fr;min-width:780px}.invoice-table .platform-table-head,.invoice-table .platform-table-row{grid-template-columns:1fr 1.1fr .75fr .7fr .7fr .75fr;min-width:850px}button.platform-table-row{width:100%;border:0;background:transparent;text-align:left;font:inherit;cursor:pointer}button.platform-table-row.selected,button.platform-table-row:hover{background:#eef4ef}.billing-detail-card{display:grid;grid-gap:17px;gap:17px;position:-webkit-sticky;position:sticky;top:20px}.billing-detail-card h2{margin:3px 0}.billing-plan-change{display:grid;grid-template-columns:1fr auto;grid-gap:10px;gap:10px;align-items:end;padding-top:15px;border-top:1px solid var(--line)}.billing-action-row{display:flex;flex-wrap:wrap;gap:8px}.billing-metadata{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px;margin:0}.billing-metadata div{display:grid;grid-gap:3px;gap:3px;padding:10px;border-radius:10px;background:#f5f5f0}.billing-metadata dt{color:var(--muted);font-size:.62rem;text-transform:uppercase}.billing-metadata dd{margin:0;font-size:.74rem;font-weight:750}.invoice-detail .section-heading{align-items:flex-start}.invoice-detail .section-heading>strong{font-size:1.25rem}.billing-items{display:grid;grid-gap:8px;gap:8px}.billing-items h3{margin:0 0 3px;font-size:.82rem}.billing-items>div{display:flex;justify-content:space-between;gap:15px;padding:10px 0;border-top:1px solid var(--line);font-size:.72rem}.billing-items span{display:grid;grid-gap:3px;gap:3px}.billing-items small{color:var(--muted)}.platform-billing-actions{display:flex;gap:6px}.platform-history{padding:0;overflow:hidden}.platform-history>.section-heading{padding:24px 24px 0}.platform-staff-form{display:grid;grid-template-columns:1.2fr .8fr .8fr 1fr auto;grid-gap:10px;gap:10px;align-items:end}.platform-plan-form label,.platform-settings-grid label,.platform-staff-form label{gap:5px;font-size:.68rem}.platform-plan-form input,.platform-plan-form select,.platform-settings-grid input,.platform-staff-form input,.platform-staff-form select{min-height:39px;font-size:.74rem}.staff-table .platform-table-head,.staff-table .platform-table-row{grid-template-columns:1.4fr 1fr .55fr .8fr .75fr}.platform-audit-filters{display:grid;grid-template-columns:1.5fr 1fr;grid-gap:12px;gap:12px}.platform-plan-form{display:grid;grid-template-columns:.7fr 1fr .8fr .7fr 1.4fr auto;grid-gap:10px;gap:10px;align-items:end}.platform-settings-grid{display:grid;grid-template-columns:repeat(5,1fr) auto;grid-gap:10px;gap:10px;align-items:end}.plan-table .platform-table-head,.plan-table .platform-table-row{grid-template-columns:.45fr 1.4fr .8fr .55fr .55fr .7fr}.feature-locked{display:flex;min-height:290px;align-items:center;justify-content:center;gap:22px;text-align:left}.feature-locked>span{display:grid;width:62px;height:62px;place-items:center;border-radius:18px;background:#efede3;font-size:1.8rem}.feature-locked>div{max-width:570px}.feature-locked h1{font-size:clamp(1.7rem,3vw,2.5rem)}.feature-create-grid{display:grid;grid-template-columns:.9fr 1.1fr .8fr .9fr 1.2fr 1.4fr auto;grid-gap:10px;gap:10px;align-items:end}.feature-create-grid label,.override-form label,.plan-catalog-form label{gap:5px;font-size:.7rem}.feature-create-grid input,.feature-create-grid select,.override-form input,.override-form select,.override-form textarea,.plan-catalog-form input,.plan-catalog-form select{min-height:39px;font-size:.75rem}.feature-chip-list{display:flex;flex-wrap:wrap;gap:8px;margin-top:20px}.feature-chip-list>span{display:grid;grid-gap:3px;gap:3px;padding:8px 11px;border:1px solid var(--line);border-radius:9px;background:#f7f7f1}.feature-chip-list strong{color:var(--forest);font-size:.7rem}.feature-chip-list small{color:var(--muted);font-size:.62rem}.plan-catalog-form{display:grid;grid-gap:18px;gap:18px}.plan-feature-editor{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:8px;gap:8px}.plan-feature-editor>article{display:grid;grid-template-columns:minmax(0,1fr) 120px;grid-gap:12px;gap:12px;align-items:center;padding:11px 13px;border:1px solid var(--line);border-radius:10px;background:#faf9f3}.plan-feature-editor .checkbox-label{display:flex;align-items:center;gap:10px}.override-form .checkbox-label input,.plan-feature-editor .checkbox-label input{width:18px;min-height:18px;accent-color:var(--forest)}.plan-feature-editor .checkbox-label span{display:grid;grid-gap:2px;gap:2px}.version-list{display:grid;grid-gap:7px;gap:7px;margin-top:22px;padding-top:18px;border-top:1px solid var(--line)}.version-list h3{margin:0 0 4px;font-size:.85rem}.version-list>span{display:flex;justify-content:space-between;gap:15px;padding:8px 10px;border-radius:8px;background:#f4f3ed}.version-list small{color:var(--muted)}.plan-comparison{width:100%;overflow-x:auto;border:1px solid var(--line);border-radius:11px}.plan-comparison-row{display:grid;min-width:640px;grid-template-columns:minmax(170px,1.3fr);grid-auto-flow:column;grid-auto-columns:minmax(120px,1fr)}.plan-comparison-row>*{padding:11px 13px;border-right:1px solid var(--line);font-size:.72rem}.plan-comparison-row+.plan-comparison-row{border-top:1px solid var(--line)}.plan-comparison-row.head{background:var(--forest);color:white}.plan-comparison-row:not(.head):nth-child(odd){background:#f7f7f1}.entitlement-preview{overflow:hidden}.entitlement-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:10px;gap:10px}.entitlement-grid>article{display:grid;grid-gap:11px;gap:11px;padding:15px;border:1px solid var(--line);border-radius:11px;background:#faf9f3}.entitlement-grid>article.disabled{border-color:#e7c8c3;background:#fff8f6}.entitlement-grid article>div:first-child{display:grid;grid-gap:3px;gap:3px}.entitlement-grid strong{font-size:.82rem}.entitlement-grid p,.entitlement-grid small{margin:0;color:var(--muted);font-size:.64rem;line-height:1.4}.entitlement-grid article>span{width:-moz-fit-content;width:fit-content;padding:4px 7px;border-radius:999px;background:var(--mint);color:var(--success);font-size:.61rem;font-weight:850}.entitlement-grid article.disabled>span{background:var(--danger-soft);color:var(--danger)}.entitlement-grid dl{display:grid;grid-template-columns:repeat(3,1fr);margin:0}.entitlement-grid dl>div{display:grid;grid-gap:2px;gap:2px}.entitlement-grid dt{color:var(--muted);font-size:.57rem;font-weight:800;text-transform:uppercase}.entitlement-grid dd{margin:0;font-size:.7rem;font-weight:750}.usage-alert-strip{display:flex;overflow-x:auto;gap:9px;padding:12px;border:1px solid #ead69d;border-radius:12px;background:#fff8df}.usage-alert-strip>button,.usage-alert-strip>span{min-width:-moz-fit-content;min-width:fit-content;padding:7px 10px;border:0;border-radius:8px;background:#fff0bd;color:#6a5315;font-size:.68rem}.usage-alert-strip>button{cursor:pointer}.usage-card-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:13px;gap:13px}.usage-card{display:grid;grid-gap:14px;gap:14px}.usage-card.near-limit{border-color:#dfc36e}.usage-card.over-limit{border-color:#df9d93;background:#fff9f7}.usage-card-heading{display:flex;justify-content:space-between;gap:12px}.usage-card-heading>div{display:grid;grid-gap:3px;gap:3px}.usage-card dl dt,.usage-card-heading small,.usage-mini-grid small{color:var(--muted);font-size:.61rem}.usage-card-heading>span{color:var(--forest-2);font-size:.76rem;font-weight:850}.usage-progress{height:10px;overflow:hidden;border-radius:999px;background:#e1e5df}.usage-progress i{display:block;height:100%;border-radius:inherit;background:var(--forest-2)}.near-limit .usage-progress i{background:#d1a632}.over-limit .usage-progress i{background:var(--danger)}.usage-card dl{display:grid;grid-template-columns:repeat(4,1fr);grid-gap:8px;gap:8px;margin:0}.usage-card dl>div{display:grid;grid-gap:3px;gap:3px}.usage-card dl dd{margin:0;font-size:.7rem;font-weight:800}.usage-overage{margin:0;color:var(--danger);font-size:.68rem;font-weight:750}.usage-history{padding:0;overflow:hidden}.usage-history .section-heading{padding:22px 22px 0}.usage-event-list{display:grid}.usage-event-list>div{display:flex;justify-content:space-between;gap:18px;padding:12px 22px;border-top:1px solid var(--line);font-size:.72rem}.usage-event-list span{display:grid;grid-gap:3px;gap:3px;text-align:right}.usage-event-list span:first-child{text-align:left}.usage-event-list small{color:var(--muted);font-size:.61rem}.usage-event-list .negative{color:var(--danger)}.usage-account-table .platform-table-head,.usage-account-table .platform-table-row{grid-template-columns:1.4fr .8fr 1.4fr .55fr .55fr .65fr}.usage-mini-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:10px;gap:10px}.usage-mini-grid article{display:grid;grid-gap:8px;gap:8px;padding:12px;border:1px solid var(--line);border-radius:10px}.usage-mini-grid article>span{font-size:.7rem}.usage-adjustment-form{display:grid;grid-template-columns:1fr .7fr 1.8fr auto;grid-gap:10px;gap:10px;align-items:end;padding:16px;border-radius:10px;background:#f3f5f0}.usage-adjustment-form label{gap:5px;font-size:.66rem}.usage-adjustment-form input,.usage-adjustment-form select{min-height:39px}.feature-usage-policy{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:7px;gap:7px;grid-column:1/-1}.feature-usage-policy label{gap:3px;color:var(--muted);font-size:.59rem}.feature-usage-policy input,.feature-usage-policy select{min-height:34px;font-size:.65rem}.override-form{display:grid;grid-template-columns:1.2fr .8fr .7fr .9fr .8fr 1.5fr auto;grid-gap:10px;gap:10px;align-items:end}.override-form .checkbox-label{display:flex;min-height:39px;align-items:center;gap:8px}.override-list{display:grid;grid-gap:7px;gap:7px;margin-top:18px}.override-list>article{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:11px 13px;border:1px solid var(--line);border-radius:10px;background:#faf9f3}.override-list article>span{display:grid;grid-gap:3px;gap:3px}.override-list article>span:last-child{grid-auto-flow:column;align-items:center}.override-list small{color:var(--muted);font-size:.65rem}.customer-billing-shell{min-height:100vh;background:var(--cream)}.customer-billing-topbar{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:16px clamp(20px,5vw,72px);border-bottom:1px solid var(--line);background:rgba(255,255,255,.9)}.customer-billing-content{width:min(1100px,calc(100% - 32px));margin:0 auto;padding:38px 0 70px}.customer-billing-content .page-header>label,.customer-plan-card label{display:grid;min-width:230px;grid-gap:6px;gap:6px;color:var(--muted);font-size:.65rem;font-weight:800}.billing-restricted-banner{display:grid;grid-gap:4px;gap:4px;padding:14px 18px;border:1px solid #e0ad77;border-radius:12px;background:#fff4e8;color:#73440f}.billing-restricted-banner span{font-size:.72rem}.customer-plan-card{display:flex;align-items:flex-end;justify-content:space-between;gap:24px}.customer-invoice-list{display:grid;grid-gap:12px;gap:12px}.customer-invoice-card{display:grid;grid-gap:14px;gap:14px}.customer-charge-access,.customer-invoice-line{display:flex;align-items:center;justify-content:space-between;gap:16px;padding-top:10px;border-top:1px solid var(--line);font-size:.72rem}.customer-charge-access{flex-wrap:wrap;padding:12px;border:1px solid #c7ddd5;border-radius:10px;background:#eff8f4}.customer-charge-access>span{display:grid;grid-gap:3px;gap:3px;margin-right:auto}.customer-charge-access small,.invoice-total small{color:var(--muted);font-size:.61rem}.invoice-total{display:grid;grid-gap:3px;gap:3px;text-align:right}@keyframes spin{to{transform:rotate(1turn)}}@keyframes shimmer{to{background-position:-200% 0}}@keyframes pulse{50%{opacity:.35}}@media (max-width:980px){.billing-master-detail{grid-template-columns:1fr}.billing-detail-card{position:static}.billing-form-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.overview-grid{grid-template-columns:1fr 1fr}.member-row{grid-template-columns:42px minmax(150px,1fr) 130px}.member-row>:nth-child(4),.member-row>:nth-child(5){grid-column:auto}.invite-form{grid-template-columns:1fr 180px}.invitation-create-form{grid-template-columns:1fr 1fr}.invite-form button{grid-column:1/-1;width:-moz-fit-content;width:fit-content;margin-top:0}.invitation-list>article{grid-template-columns:minmax(200px,1fr) 130px}.filter-bar{grid-template-columns:1fr 1fr}.filter-bar .search-field{grid-column:1/-1}.compact-form,.custom-field-form{grid-template-columns:1fr 1fr}.import-layout,.import-upload,.review-grid{grid-template-columns:1fr}.inbox-workspace{height:auto;min-height:760px;grid-template-columns:minmax(240px,.72fr) minmax(420px,1.28fr)}.conversation-sidebar{grid-column:1/-1;display:grid;grid-template-columns:repeat(3,1fr);max-height:520px}.conversation-sidebar .sidebar-section{border-right:1px solid var(--line)}.timeline-section{grid-column:span 2}.inbox-filters{grid-template-columns:repeat(4,1fr)}.inbox-filters .search-field{grid-column:span 2}.support-settings-grid,.whatsapp-settings-grid{grid-template-columns:1fr}.integration-status-grid{grid-template-columns:repeat(2,1fr)}.knowledge-metrics{grid-template-columns:repeat(3,1fr)}.knowledge-grid{grid-template-columns:1fr}.metric-card-grid,.operations-filters{grid-template-columns:repeat(3,1fr)}.automation-layout,.operations-columns,.sla-layout{grid-template-columns:1fr}.platform-metrics{grid-template-columns:repeat(3,1fr)}.platform-dashboard-columns,.platform-detail-grid{grid-template-columns:1fr}.platform-account-filters{grid-template-columns:repeat(3,1fr)}.feature-create-grid,.override-form,.platform-invoice-form,.platform-plan-form,.platform-settings-grid,.platform-staff-form{grid-template-columns:repeat(2,1fr)}.entitlement-grid,.usage-card-grid,.usage-mini-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.usage-adjustment-form{grid-template-columns:repeat(2,1fr)}.provisioning-steps{grid-template-columns:repeat(8,100px)}.provisioning-result dl{grid-template-columns:repeat(3,1fr)}.builder-row,.builder-row.action-row{grid-template-columns:1fr 1fr}}@media (max-width:760px){.customer-billing-topbar,.customer-plan-card{align-items:stretch;flex-direction:column}.customer-billing-content{padding-top:24px}.auth-page,.billing-filters,.billing-form-grid,.billing-form-grid.compact,.billing-metadata,.billing-summary{grid-template-columns:1fr}.auth-story{display:none}.auth-panel{min-height:100vh;padding:16px}.app-frame{grid-template-columns:1fr}.sidebar{position:static;height:auto;padding:15px}.sidebar .brand{padding-bottom:8px}.organization-picker{margin:8px 0}.sidebar nav{grid-template-columns:repeat(3,1fr)}.sidebar nav a{padding:10px 5px;text-align:center}.logout-button{margin-top:10px}.content{padding:26px 16px}.page-header{display:grid}.form-grid,.inline-form,.invitation-create-form,.invitation-list>article,.invite-form,.overview-grid{grid-template-columns:1fr}.inline-form button,.invite-form button{width:100%}.member-row{grid-template-columns:42px minmax(0,1fr)}.member-row>:not(.avatar):not(.member-person){grid-column:2}.header-actions{width:100%}.header-actions>*{flex:1 1}.compact-form,.custom-field-form,.filter-bar{grid-template-columns:1fr}.filter-bar .search-field{grid-column:auto}.pagination{align-items:flex-start;flex-direction:column}.import-metrics{grid-template-columns:repeat(2,1fr)}.inbox-filters,.inbox-workspace,.new-conversation-bar{grid-template-columns:1fr}.inbox-filters .search-field,.new-conversation-bar>span{grid-column:auto}.inbox-workspace{height:auto}.inbox-page-header{align-items:flex-start}.inbox-header-actions{align-items:flex-end;flex-direction:column}.conversation-column{min-height:420px}.conversation-column,.thread-column{border-right:0;border-bottom:1px solid var(--line)}.thread-column{min-height:650px}.conversation-sidebar{display:block;grid-column:auto;max-height:none}.message-bubble{width:90%}.integration-metrics>div,.integration-status-grid,.knowledge-metrics,.knowledge-search-test>form,.template-parameters,.two-columns{grid-template-columns:1fr}.metric-card-grid,.operations-filters{grid-template-columns:1fr 1fr}.entitlement-grid,.feature-create-grid,.override-form,.plan-feature-editor,.platform-account-filters,.platform-audit-filters,.platform-invoice-form,.platform-plan-form,.platform-settings-grid,.platform-staff-form,.usage-adjustment-form,.usage-card-grid,.usage-mini-grid{grid-template-columns:1fr}.feature-locked,.override-list>article{align-items:flex-start;flex-direction:column}.provisioning-result,.provisioning-review{grid-template-columns:1fr}.provisioning-result .header-actions,.provisioning-result dl,.provisioning-review .review-card:last-child{grid-column:auto}.provisioning-result dl{grid-template-columns:1fr 1fr}.provisioning-actions{align-items:stretch;flex-direction:column}.provisioning-actions>button,.provisioning-actions>div{width:100%}.provisioning-actions>div>button{flex:1 1}.plan-summary{grid-template-columns:1fr}.platform-account-filters .platform-search-field{grid-column:auto}.audit-list dl,.builder-row,.builder-row.action-row,.metric-definitions dl>div{grid-template-columns:1fr}}